The same record, the same standard, delivered the way each industry actually works. Retail, Patrol and Hospitality are running at customer locations today; Cargo launches 1 October 2026. Choose yours to explore it privately or sign in.
Five short films, one for each edition: an event documented in a minute on the floor, on the round, in the dining room, at the front desk and at the gate. Tap a phone to play it, with sound.
From the first staff report to a court-ready record, across every location.
CaseTrace Retail keeps the whole workflow in one place: intake, the Review Queue, evidence preservation, repeat-incident history, and authorized handoff to law enforcement.
Explore RetailPurpose-built for guard operations, from the post to the case file.
CaseTrace Patrol runs post and shift activity, incident reporting, supervisor review, evidence preservation, and case-ready handoff in one platform built for security operations.
Explore PatrolThe dining room, the kitchen and the restroom on one record, across every location.
CaseTrace Restaurants keeps service moving and keeps the record: spills flagged and cleanup timed, tables sent to the host stand the moment they are ready, and a sealed handoff for insurance or police.
Explore RestaurantsThe documentation standard for the property.
CaseTrace Hospitality replaces paper logs and disconnected files with one lasting record across every property, so the documentation, history and supporting evidence stay together even when staff changes.
Explore HospitalityVerified identity at the gate, and the record tied to each load.
CaseTrace Cargo connects driver verification, gate activity, incident documentation, and the record tied to each load in one place before freight moves through the facility.
Explore CargoEvery screen here is a capture from CaseTrace, not a mock-up. The desktop portal is where the record is reviewed, preserved and handed off. The one mobile app, on iOS and Android, is where the moment gets documented. Each edition, side by side.
The command room, and the pocket that reports to it.
Operations Overview, the incident list and ReTrace on the desk. Similarity Check, ReTrace and ThreadTrace search-back in the hand. Same record, same location, same minute.
Explore Retail
Every officer, post and tour, on one live picture.
Command Center, incidents, voice-assisted intake and the Evidence Locker on the desk. The route map, equipment custody and contracts in the hand. NFC checkpoints, training and licensing, and hold for help and hold to talk on every screen, with every call landing on the record.
Explore Patrol
Documented at the desk, in the time it takes to say it.
Property overview, incidents, guided new-incident intake by voice and the DNR Directory on the desk. The same record, ReTrace and the guest check in the hand. Every restriction tied to a sealed incident, a named decision maker and a review date.
Explore Hospitality
Want to see it on your own property, location or client sites? Request your free private tour