CaseTrace partner program

Build with BlueWave.

CaseTrace keeps a sealed, time-stamped record of what happened, built as it happens. Our partners bring it to the customers they already serve. Your customer stays yours. We bring the record.

Start a partner conversation → Four ways to partner
Software and PMS platforms · Security integrators · Insurance brokers · Hotel management companies
One minute
Why it matters

The facts are gone by the time they're needed.

Something happens on a Tuesday night. The claim, the case or the lawsuit shows up months later, and by then the footage has been overwritten and the people who were there remember it differently. CaseTrace fixes that at the source.

01 · Documented

Built as it happens.

Staff record what happened on a phone, in their own words, while it is still fresh.

02 · Pinned

The footage stays with it.

The camera clip, the photographs and the notes live on the record itself, not on a recorder nobody opens.

03 · Sealed

Sealed the moment it's filed.

Every record is time-stamped and sealed, and anyone can check it hasn't changed.

The CaseTrace Hospitality overview: incidents, evidence preserved and sealed records for a property
The CaseTrace app starting a new incident record
The real CaseTrace Hospitality portal and app, on a demonstration property
Four ways to partner

Bring the record to the people you serve.

Each partner reaches a different customer. The record they bring is the same one: documented as it happens, footage pinned, sealed when it's filed.

A software team at work late in the evening
Software and PMS platforms

Your users. Your product. Our seal.

A reservation can be edited. Evidence can't be. A record that might end up in a claim or a courtroom needs a chain of custody, a sealed original and a retention clock of its own. That is a different kind of system, carrying a different kind of liability, and it belongs beside your platform rather than inside it.

  • One button in your product opens CaseTrace in a new tab
  • Staff on phones and tablets use the CaseTrace app for iPhone and Android
  • Your system carries none of the evidence, and none of the liability
Become a launch partner
A security integrator handing keys to a business owner
Security integrators

More from every camera you've already put up.

You design the system, mount the cameras and hand over the keys. What happens after that usually lives on a recorder most clients never open, until something goes wrong. CaseTrace turns those cameras into a record.

  • Footage pinned to a sealed, time-stamped record
  • Evidence your client can stand behind
  • A reason to stay in the room after the install
Partner as an integrator
An insurance professional reviewing a client file
Insurance brokers

Loss control your clients can prove.

Your clients tell underwriters about their controls. CaseTrace lets them show them. When a claim arrives six months later, the file is already assembled.

  • Every incident documented as it happens, time-stamped
  • Sealed, so an adjuster can check it hasn't changed
  • A record preserved for a claim doesn't expire until the matter is resolved
Partner as a broker
A city at dusk with several hotels lit across the skyline
Hotel management companies

Every property on the same standard.

A binder here. An email there. A shift log nobody can find when the claim arrives. CaseTrace Hospitality puts every property you run on one way of documenting what happens, from the lobby to the parking lot.

  • The same record at every hotel in the portfolio
  • Time-stamped and sealed at every property
  • The facts already on file when the claim or the lawsuit comes
Partner as a management company
Five editions, one standard

Hotels, restaurants, retail, patrol and cargo.

Each edition is built for how that environment actually runs, on the same sealed record underneath. Partners bring whichever editions their customers need.

A hotel lobby at nightHotels A restaurant dining room after closeRestaurants A retail aisle at nightRetail A security patrol officer walking a property at nightPatrol A trailer at a warehouse loading dockCargo
FusionTrace

Law enforcement can connect what businesses choose to share. A business shares an incident, never the business itself, and it opens only for law enforcement inside FusionTrace. How it works for agencies →

How we partner

Part of the field, alongside the systems you run.

Your customer stays yours.

You own the relationship. We bring the record, and we stay in the background of it.

Beside your system, not inside it.

CaseTrace sits next to what your customers already use. It adds a record and asks nothing to be removed.

Within the industry.

Many of the companies across this landscape are BlueWave partners, and CaseTrace works alongside a number of them at customer sites today.

A retired police chief's badge and folded flag in a shadow box An open credential case on a desk beside a case file
Who built it

Built by a retired police chief and a retired federal Senior Special Agent.

People who spent their careers needing records like this, for the day the facts get questioned.

Stephen PalesCo-founder · Chief Executive Officer · Retired Chief of Police
Jim CordsCo-founder · Chief Evidence & Intelligence Officer · FBI, DHS, OIG (Ret.)
Start the conversation

Partner with BlueWave.

Tell us who you serve and what you would like to build. A founder replies personally.

  1. 01You tell us who you serveThe kind of company you are and the customers you reach.
  2. 02We talk it throughA conversation with the founders about what fits your customers.
  3. 03You see the productA walk through the real portal and app for the editions your customers need.
Tell us about you.Every field is required unless it says optional.

We use what you send only to reply to you. Privacy

Thank you. It's with the founders.

A founder will reply personally to the email you gave us.