Every case starts as an incident.

Shrink doesn't start as a number on a report. It starts as an incident. Every loss, every claim, every case starts as one incident someone wrote down well. Or didn't. CaseTrace Retail, by BlueWave, makes that first record count. Your team documents it from a phone, in facts and their own words. Sealed, with an incident number.

A slip and fall becomes a sealed record your insurer can check, instead of a story told six months later. A trespass notice, read aloud from your state's script, recorded, and sealed.

When police need it, a manager approves, and the agency gets one sealed package. The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us. It sits on top of the recorder you already own. No record pooled. None sold. The system never decides.

CaseTrace Retail, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

You know how it goes. Something happened Tuesday. By the time anyone asked, the recorder had written over it, or the copy sat on a thumb drive nobody can vouch for.

Shrink doesn't start as a number on a report. It starts as an incident. Every case starts with one record, written down well, or not.

CaseTrace Retail, by BlueWave, makes that first record count. Your team documents it from a phone, in facts and their own words. No signal? It waits on the phone and seals when it can. Sealed, it gets an incident number, and every photo and clip is fingerprinted. Change one byte, and the fingerprint changes.

Need the moment? Search back by what someone was wearing, by when, or by a face, against your own records. Where your recorder allows it, the box asks it for the older window. A trespass notice is read aloud from your state's script, recorded, checked, and sealed.

When police or your insurer need it, a manager approves the handoff. The record gets a case number, and they get one sealed package. The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us. No record pooled. None sold. We never label a person.

The system never decides. CaseTrace Retail, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

You know the call. A district manager asks what happened at store twelve on Saturday. Three people remember it three ways, and the right hour was never saved. Shrink doesn't start as a number on a report. It starts as an incident. Every loss, every claim, every case starts as one incident someone wrote down well. Or didn't.

CaseTrace Retail, by BlueWave Technology, makes that first record count, at one store or across all of them.

Your team documents it from a phone: where, when, what they observed, in facts and their own words. No signal? It waits on the phone and seals when it can. Sealed, the record gets an incident number. Every photo and clip is fingerprinted, so any later change shows. A palm-sized box sits on top of the recorder you already own.

Nothing to rip out. Need the moment? Search back by what someone was wearing, by when, or by a face. Where your recorder allows it, the box asks it for the older window.

On the cameras it can see, ReTrace keeps the floor's side of a slip and fall: when the condition was first observed, how long it stood, every chance to clear it, and when it was cleared.

When you did it right, the record shows it. A trespass notice is read aloud from your state's script and recorded. Staff confirm the transcript against the original audio, and it is sealed with the record.

Across your stores, one rollup reads them all, and pattern files connect your own incidents, store to store.

When police or your insurer need it, a manager approves the handoff. The record gets a case number, and they receive one sealed Evidence Exchange Bundle, with a signed manifest and the Record Chain, every event hash-chained. Press Verify the seal, and every file is re-hashed while you watch. The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us.

Face comparison is optional, chosen per location, and only against that store's own records. It reports similarity, never identity, and a person decides. No record is pooled. None is sold. We never label a person.

We built it the opposite way from networks that collect everything first and ask later. The system never decides. Every determination is made by a person, one hundred percent of the time.

Built by a retired chief of police, and a retired federal special agent who spent about thirty years building cases from digital evidence.

CaseTrace Retail, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

A food claim doesn't start with a lawyer's letter. It starts at one table, on one busy night. Every claim, every loss, every case starts as one incident someone wrote down well. Or didn't. CaseTrace Restaurants, by BlueWave, makes that first record count, from a phone, mid-service.

An allergen report records the allergy the guest stated, what was involved, and the care given. A foreign object, what the guest presented, what was kept, and a photo.

Sealed on the spot, with an incident number and every file fingerprinted. When the claim comes, your insurer gets a sealed package. The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us.

It sits on top of the recorder you already own. No record pooled. None sold. The system never decides.

CaseTrace Restaurants, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts.

Request a private tour at bluewavetech.io.

Friday, eight p.m. A guest says there was something in the food. The manager is on the line, the dining room is full, and the claim will arrive in three months.

A claim doesn't start with a lawyer's letter. It starts as an incident. Every case starts with one record, written down well, or not.

CaseTrace Restaurants, by BlueWave, makes that first record count, from a phone, mid-service. Each report asks the questions an adjuster asks. Foreign object: what the guest presented, what was kept, the care offered, a photo.

Allergen: the allergy stated, the allergens involved, the care given. Illness: how it was reported, what was kept, who was notified.

Seal it, and it gets an incident number. Every photo is fingerprinted, so any later change shows.

Walkouts, missing orders, drive-thru disputes, a slip by the kitchen door: the same record, the same seal.

When your insurer or the police need it, a manager approves the handoff, and they get one sealed package.

The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us.

No record pooled. None sold. We never label a guest. The system never decides. Every determination is made by a person.

CaseTrace Restaurants, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

You know the letter. A guest says they got sick after eating with you, three weeks ago. Nobody on tonight's shift was working that night.

A claim doesn't start with a lawyer's letter. It starts as an incident. Every claim, every loss, every case starts as one incident someone wrote down well. Or didn't. CaseTrace Restaurants, by BlueWave Technology, makes that first record count, at one location or every one you run.

Your manager documents it from a phone, mid-service, in structured fields and their own words, typed or dictated. Then signs it. The forms ask what an adjuster will ask. Foreign object: what the guest presented, what was kept, the care offered, and a photo.

Allergen: the allergy stated, the allergens involved, the care given, where the guest was referred.

Illness reported after eating: how it was reported, what was kept, whether a batch or lot was identified, and who was notified, from the health authority to your insurer.

Seal it, and it gets an incident number. Every photo and clip is fingerprinted, so any later change shows.

A palm-sized box sits on top of the recorder you already own. Nothing to rip out. On the cameras it can see, ReTrace keeps the floor's side of a slip by the kitchen door: when the condition was first observed, how long it stood, every chance to clear it, and when it was cleared. When you did it right, the record shows it.

Walkouts, missing orders, counter and drive-thru disputes get the same structure and the same seal. Across your locations, one rollup reads every record the same way, so a franchise review starts from facts. When a claim comes, the insurance claim packet is built from the sealed records, and the claims register keeps them in one place.

When your insurer or the police need the record itself, a manager approves the handoff. It gets a case number, and they receive one sealed package with a signed manifest. The recipient, and the prosecutor, defense and court the case brings in, verify it themselves, with no key from us.

We never label a guest, or anyone. No record is pooled. None is sold. We built it the opposite way from networks that collect everything first and ask later. The system never decides. Every determination is made by a person, one hundred percent of the time.

Built by a retired chief of police, and a retired federal special agent who spent about thirty years building cases from digital evidence.

CaseTrace Restaurants, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

A trespass case doesn't start in a courtroom. It starts at three a.m., with one of your officers and one incident. Every claim, every complaint, every case starts as one record someone wrote down well. Or didn't. CaseTrace Patrol makes that first record count. Your officer reports in observable facts and their own words, dictated on the phone. Then signs it.

A trespass notice is read aloud from the script for your state, recorded, and sealed with the record. Every checkpoint is a tap with a time and a place. The daily report is sealed at submit, and goes to your client on your schedule. For police, a sealed package: every file fingerprinted, the manifest signed.

No hardware to buy. No record pooled. None sold. The system never decides. CaseTrace Patrol, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

Three a.m. A person refusing to leave the lot. Your officer has a phone in one hand and a report due by end of shift.

A case doesn't start in a courtroom. It starts as an incident. Every case starts with one record, written down well, or not.

CaseTrace Patrol makes that first record count. Five quick forms, in observable facts and the officer's own words. Dictation runs on the phone itself. The officer signs it. For trespass, a guided flow. Confirm authority for the site. Read the notice for your state aloud, and record it. Listen back, confirm the transcript, and seal it.

Every checkpoint is a tap with a time and a place. Missed and late stops show up the same night, before the client asks. The daily report is sealed when it is submitted. Any later change shows, and it goes to your client on the schedule you set. When police need it, your supervisor approves the handoff, and the agency gets a sealed package: every file fingerprinted, the manifest signed.

No hardware to buy. No record pooled. None sold. The system never decides. Every determination is made by a person.

CaseTrace Patrol, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.

You know the night. Three a.m. A person refusing to leave a client's lot. Your officer handles it right, then writes it up at the end of a twelve-hour shift, from memory. A case doesn't start in a courtroom. It starts as an incident. Every claim, every complaint, every case starts as one record someone wrote down well. Or didn't.

CaseTrace Patrol, by BlueWave Technology, makes that first record count, from the post to the case file.

Five quick forms, built from observable facts. The officer adds their own words, dictated on the phone, nothing uploaded to do it, up to three photos, and signs.

Your rules can require a photo, a location, or a note for a given site. Officers can set a rule aside with a reason their supervisor sees. And no rule ever blocks an emergency.

Trespass gets its own guided flow. The officer confirms they are authorized by the property for this site. Then reads the notice for that state aloud, and records it.

If the site's state is not confirmed, it will not record or seal. After, the officer listens back to the original and confirms the transcript. Then the notice is sealed with the record.

Every checkpoint is a tap, a scan, or a photo, with a time and a place. Late and missed stops show the same night.

Post orders are acknowledged on the record. The daily report pulls the night together: rounds, incidents, visitors. Submitted, it is sealed: change one byte, and the check fails. Your client gets it on your schedule, and keeps one link to every report you sent.

When police need it, your supervisor approves the handoff. The agency receives a sealed package: every file fingerprinted, the manifest signed, the history intact. For a prosecutor, that means the notice as written for the state, in the officer's own voice, and a record that shows any later change.

Push-to-talk, dispatch, schedules and timesheets live in the same app, so the record of a night is one record. We built it the opposite way from networks that collect everything first and ask later. No record is pooled. None is sold. We never label a person. The system never decides. Refer, never escalate: every determination is made by a person.

Built by a retired chief of police whose own security agency piloted it, and a retired federal special agent who spent about thirty years building cases from digital evidence. CaseTrace Patrol, by BlueWave Technology. Preserved incidents. Structured records. Verifiable artifacts. Request a private tour at bluewavetech.io.